Welcome
This guide covers the hosted PBX portal: your company’s phone system, hosted by your operator. Everything is set from the portal, in a web browser, on a computer or a phone.
Each person sees the portal according to their role:
| Role | What they do |
|---|---|
| User | Manages their extension: call forwarding, voicemail, their call log, shared directory. |
| Customer admin | Manages the company’s phone system: call flow, opening hours, voice greeting, users, call recordings, settings. |
Start with Sign in, then go to the chapter for your role. Administrators can also do everything a user does.
This guide opens from the Documentation link in the portal menu and on the sign-in page. Administrators also have the API documentation link, to connect their tools (see API and integrations).
A word or a screen doesn’t match what you see? The guide follows the latest version of the PBX; your operator will tell you whether your installation is up to date.