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Welcome

This guide is for the operator and its resellers: those who install the PBX, create customers and provide them with numbers and trunks. The customer guide, served under /guide/en/, covers what customers and their users see; in admin mode, you do there what they do.

RoleWhat they do
Reseller adminCreates and follows their customers, assigns them numbers, manages their sale rate plans.
Operator adminManages the whole installation: resellers, customers, number pool, trunks, diagnostics, settings.
Operator supportSees everything and acts on diagnostics, without changing anything else.

Signing in and the account are the same as for a customer: see Sign in and My account. The operator installing the PBX starts with Installation and operations: prerequisites, sizing, quick start, updates, backups.

This guide opens from the Documentation link in the portal menu, for the operator’s and resellers’ teams; so does the full API documentation (see Operator API).